Featured White Paper
A New Approach to Group Billing Reconciliation
Examine structured business processes based on customer communications management and Web-based mailstream tools that enable both insurer and customer to document and agree upon exceptions in real time – creating and interactive group billing reconciliati
Featured Case Study
Aetna and Pitney Bowes - Partners in Progress
In an unprecedented partnership, Aetna and Pitney Bowes join forces to create a state-of-the-art automated document factory.
Group Billing Reconciliation
Minimize Manual Intervention and Reduce Costs
Large employers are demanding an end to complex, high-cost, manually driven roster reconciliation systems. Gartner Research estimates the typical supplier wastes 6 million dollars per year through paper invoicing, manual payment processing, and dispute handling. Our e-business solution replaces onerous group billing systems with interactive, online account management processes to streamline and optimize billing operations.
From document creation and management, to online presentment and payment, our Group Billing Reconciliation solution enables insurance customers, and other businesses, to more effectively communicate with their customers.
Customer-Centric Process
Our software technology empowers insurers to provide large group customers with interactive access to invoices and associated data via a secure online portal. Through this portal, customers can make adjustments, upload subscriber changes, make payments and more. These processes streamline and optimize billing operations, while improving customer service.
- Reduce manual reconciliations
- Standardize e-presentment for the enterprise
- Manage adjustments
- Improve internal processes